Are you a Cricket Wireless customer looking to transfer your number to a new phone? You’re in luck! Unlike other cell phone providers, Cricket Wireless offers prepaid services without the need for contracts. This means that transferring your Cricket service to a new phone is a hassle-free process with no legal or financial obligations. In this guide, we’ll walk you through the steps to transfer your Cricket number to a new device.
Step 1: Upgrade Your Phone
If you don’t already have a new phone in mind, you can upgrade your device through Cricket. Simply log in to your Cricket account on the Cricket Account Web page using your phone number and password. From there, click on the “Upgrade” button within the “MyCricket” section to browse and select a new phone that meets your requirements.
Step 2: Flash Your Phone (if necessary)
If you purchased a phone from another carrier and want to use it with Cricket, you’ll need to flash it to Cricket’s network. Cricket uses the Code Division Multiple Access (CDMA) network and handsets, which means that the phone’s programming, rather than a SIM card, determines its network affiliation. To flash your non-Cricket phone, visit your nearest Cricket store where the associates can assist you in flashing your device or direct you to an authorized agent who can help. Remember, if you don’t flash your phone to Cricket’s network, you won’t be able to use it with Cricket.
Step 3: Activate Your New Phone
Once you have your new phone ready, it’s time to activate it and transfer your existing Cricket service. Follow these steps:
Click on the first link listed under “Resources.”
Look for the “Activate Now” option and click on it.
Enter your new phone’s serial number, which is usually located on the inward-facing surface of its battery.
Click “Next” and enter your Cricket account credentials to log in.
Select the option to activate this phone to your existing account.
Click “Activate” to complete the process.
Once activated, your new phone will be ready to use with your Cricket number.
Things to Consider
Before you proceed with transferring your Cricket number to a new phone, there are a few important things to keep in mind:
Active Account Requirement: Ensure that your Cricket account is active before initiating the transfer process.
Vanity and Toll-Free Numbers: You cannot change your number to a vanity or toll-free number.
Number Change Fee: Cricket charges a $15 fee for changing your number. However, this fee doesn’t apply to new customers who transfer a number from another carrier at the time of activation.
Voicemail and Greetings: When you change your number, your saved voicemails and greetings will be deleted. Make sure to listen to and save any important messages before the transfer. After the transfer, you can create a new voicemail greeting for your new number.
Inform Family and Friends: Once you have your new number, remember to share it with your family and friends. If someone tries to reach you on your old number, they will hear a message stating that it is not a working number. Help them avoid confusion by informing them of your new contact information.
Need Assistance? Contact Customer Support
If you encounter any issues or have questions during the process of transferring your Cricket number to a new phone, don’t hesitate to reach out to Cricket’s customer support team. You can call 1-800-CRICKET (1-800-274-2538) or chat with a customer support representative for further assistance.
Conclusion
Now that you know how to transfer your Cricket number to a new phone, you can enjoy the benefits of a new device while keeping your existing number. Follow these steps and make the switch seamlessly. Happy phone upgrading!
