Are you an avid Instagram user who has noticed that your follower count on the platform is not updating? Don’t worry, you’re not alone. Many users have encountered this issue, and there are several possible reasons behind it. In this comprehensive guide, we will explore the various causes of this problem and provide you with actionable solutions to fix it.
Reasons for Instagram Follower Count Not Updating
There can be several factors contributing to the issue of your Instagram follower count not updating. Let’s delve into each of these reasons and explore potential solutions.
Reason 1: Routine Maintenance
All social media platforms, including Instagram, undergo routine maintenance to ensure optimal performance and security. During these maintenance periods, the app might become slow, glitchy, or even stop working altogether. If you notice that your follower count is not updating, it could be due to ongoing maintenance. In such cases, patience is key.
Solution: Give it 24 hours
Although it may be frustrating, the best course of action is to wait it out. Typically, routine maintenance lasts for a couple of days, and the issue should resolve itself within this timeframe. So sit tight and check back after 24 hours to see if your follower count has updated.
Reason 2: Cached Data
Another possible reason for your follower count not updating is cached data. Over time, accumulated cache can cause the Instagram app to malfunction or work slowly. Clearing the cached data can often resolve this issue.
Solution: Clear Instagram App Cached Data
To clear the cached data on your smartphone, follow these steps:
- Open the Settings app on your device.
- Scroll down and find the “Apps” or “Applications” section.
- Locate and tap on “Instagram” from the list of installed apps.
- Tap on “Storage” or “Storage & cache” (the exact name may vary depending on your device).
- Tap on “Clear cache” to remove the accumulated cached data.
Once you’ve cleared the cache, restart the Instagram app and check if your follower count has updated.
Reason 3: Outdated Instagram Version
Instagram frequently releases updates to enhance user experience and address any bugs or issues. If you are using an outdated version of the app, it may not function correctly, leading to problems with your follower count.
Solution: Update Instagram to the Latest Version
To update Instagram on your smartphone, follow these steps:
- Open the App Store (iOS) or Google Play Store (Android) on your device.
- Search for “Instagram” in the search bar.
- If an update is available, you will see an “Update” button next to the Instagram app. Tap on it to initiate the update process.
- Wait for the update to complete, and then open the Instagram app.
After updating Instagram to the latest version, check if your follower count is now updating as expected.
Contact Instagram Support
If none of the above solutions resolve the issue with your follower count not updating, it may be time to reach out to Instagram Support for further assistance. They have a dedicated team to help users troubleshoot and resolve platform-related problems.
Solution: Contact Instagram Support
To contact Instagram Support, follow these steps:
- Open the Instagram app on your device.
- Go to your profile by tapping on the profile icon at the bottom right corner of the screen.
- Tap on the menu icon (three horizontal lines) at the top right corner of the screen.
- Scroll down and tap on “Settings.”
- Tap on “Help” or “Help Center.”
- Select the option to contact Instagram Support.
- Follow the prompts to describe the issue you are facing and submit your request for assistance.
Once you’ve contacted Instagram Support, they will guide you through the troubleshooting process and help you resolve the issue with your follower count.
Conclusion
Having an accurate and up-to-date follower count is crucial for influencers and businesses on Instagram. If you’ve noticed that your follower count is not updating, there are several potential causes and solutions to consider. Remember to be patient during routine maintenance, clear the Instagram app’s cached data, and keep the app updated to the latest version. If the issue persists, don’t hesitate to reach out to Instagram Support for further assistance.
By following these troubleshooting steps, you can ensure that your Instagram follower count accurately reflects your growing audience. Happy Instagramming!
